444 casino's Privacy Policy

1 Introduction and Scope

444 casino ("we", "our", "platform") operates online entertainment services for users in Bangladesh. This privacy policy ("policy") applies to our website, mobile application, and all related services. When you create an account on our platform, make a deposit or withdrawal, or use any of our services, you come under the scope of this policy.

The purpose of this policy is to clearly inform you what types of information we collect, how that information is processed, and what steps we take to protect your privacy. For details about our general terms of service, please read our Terms and Conditions page.

This policy applies to individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

2 Information We Collect

444 casino collects only the information necessary to operate the service and ensure user safety. The categories of information are explained below:

2.1 Registration and Identity Information

When creating an account, we collect:

• Full name, date of birth, and gender
• Username and password (stored in encrypted form)
• Mobile number and email address
• National ID or passport number (for identity verification)

2.2 Financial and Transaction Information

Information required to process transactions via bKash, Nagad, Rocket, or Upay during deposits and withdrawals is collected. This includes the transaction amount, time, and mobile number.

2.3 Technical and Usage Information

Information collected automatically while using our platform:

• IP address, device type, and operating system
• Browser type and version
• Page visit times and patterns (log data)
• Cookie and session information

2.4 Communication Information

If you contact our support team via live chat or email, a record of that conversation is retained.

3 Purpose of Using Your Information

Collected information is used only for the purposes listed below. 444 casino never sells your information to third parties.

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: To complete deposits and withdrawals securely.
• Identity Verification: To confirm account ownership and prevent fraudulent activity.
• Customer Support: To respond to your questions and resolve issues.
• Service Improvement: To improve platform performance and user experience.
• Security: To prevent cyberattacks and unauthorized access.
• Legal Obligations: To comply with applicable laws and regulations.
• Promotional Communication: To send offers and updates with your consent (with the option to unsubscribe).

We never sell your information to advertising networks or use it for third-party marketing purposes without your permission.

4 Sharing and Disclosure of Information

444 casino shares your personal information with third parties only in the following circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted service providers (such as payment processors, hosting services, and technical support) required to operate our platform. These partners receive information only for specific tasks and are also bound by confidentiality agreements.

4.2 Legal Requirements

We may be required to disclose information under a court order, government directive, or applicable law.

4.3 Fraud Prevention

If suspicious activity is detected on an account, limited information may be shared with relevant parties for security investigation.

4.4 With Consent

Outside the cases above, none of your personal information will be shared with third parties without your explicit consent.

5 Cookies and Tracking Technologies

444 casino's website and app use cookies and similar technologies. Cookies are small text files stored on your device that make your next visit easier.

5.1 Essential Cookies

These cookies are necessary to ensure the core functionality of the platform (login sessions, security verification). Disabling them will make many services unavailable.

5.2 Functional Cookies

These cookies are used to remember your language preferences, theme settings, and usage preferences.

5.3 Analytics Cookies

These cookies collect anonymous statistics to help us understand which parts of the platform are used most. You can control most cookies through your browser settings.

6 Data Storage and Security

The security of your information is our top priority. 444 casino applies industry-standard security measures:

• SSL Encryption: All data transmissions are encrypted using SSL technology.
• Password Hashing: Passwords are never stored directly — only their encrypted form is kept.
• Access Control: Only authorized staff have access to the information they need.
• Regular Audits: Security measures are regularly reviewed and tested.
• Firewall and DDoS Protection: Advanced technology is used to prevent cyberattacks.

Information is retained for as long as your account is active and for as long as required to meet legal obligations thereafter. After an account is permanently closed, unnecessary personal data is securely deleted.

7 Your Rights and Controls

You have certain fundamental rights over your personal information. 444 casino respects these rights:

7.1 Right to Access

You may contact the support team to find out what information we hold about you. We will provide that information within a reasonable time.

7.2 Right to Correction

If any of your information is incorrect or incomplete, you may request a correction. This can be done through your account settings or by contacting support.

7.3 Right to Close Your Account

You may request permanent closure of your account at any time. After closure, information needed to settle any outstanding transactions will be kept for a period, and remaining data will be deleted.

7.4 Right to Opt Out of Promotional Communications

If you do not wish to receive marketing messages, you can turn them off through account settings or by notifying support. However, essential service messages (transaction confirmations, security alerts) will always be sent.

7.5 Connection to Responsible Gaming

We may use data about your account activity to identify unusual playing patterns and offer assistance if needed. To learn more, visit our Responsible Gaming page, where self-exclusion and limit-setting options are discussed in detail.

8 Minors and Age Verification

All services of 444 casino are for individuals aged 21 and above only. We verify age at registration and may request a government-issued ID if there is any doubt.

If you become aware that we hold information about anyone under 21, please bring it to our attention — we will immediately close that account and delete the information.

9 International Data Transfers

Our technology infrastructure may run on servers located in multiple countries. Even if your information is stored on servers outside Bangladesh, the same standard of security applies. Any data transfer is carried out with the protections described in this policy.

10 Third-Party Links and Services

Our platform may include connections to third-party services such as game studios and payment gateways. These parties have their own privacy policies, for which we are not responsible. However, we work only with trusted and recognized service providers and maintain data protection agreements with them.

11 Policy Changes and Updates

444 casino may update this privacy policy from time to time. If there are any significant changes, we will notify you by email or via a notice within the platform. The date of the latest update will always be shown at the top of this page.

Continuing to use the platform after any changes means you have accepted the updated policy. We recommend reviewing this page regularly.

To learn more about the general rules of our services and user responsibilities, visit our About Us page.

12 Contact Us

If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact us. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.

For quick answers to common questions, check our FAQ section — it has detailed information on accounts, payments, bonuses, and security.